Our stay at Blackstone Mountain Lodge was truly one of the highlights of our trip to Canmore! We stayed for three nights, and from the moment we arrived until we checked out, everything was wonderful.
We were warmly greeted by Ingrid, and she absolutely made our day! She was incredibly welcoming, friendly, and went above and beyond by surprising us with a wonderful room upgrade. It was such a thoughtful gesture and made our stay even more memorable. Thank you, Ingrid, for starting our vacation on such a positive note!
Our suite was beautiful, spacious, and had an incredible mountain view that we never got tired of admiring. Waking up to the scenery each morning was simply breathtaking. The beds were exceptionally comfortable, making it easy to relax after a day of exploring the Rockies.
One feature we especially loved was the lighting throughout the suite. The living area and bedrooms were bright, warm, and thoughtfully designed, creating such a cozy and inviting atmosphere. The only small suggestion we have is that the bathroom lighting could be a little brighter, and a stronger water pressure in the shower would make an already fantastic stay absolutely perfect.
When it was time to leave, Jacob made our checkout experience just as pleasant as our arrival. He was attentive, professional, and genuinely friendly, making us feel appreciated until the very end of our stay.
The entire property is beautiful, well maintained, peaceful, and perfectly located for exploring Canmore and the surrounding mountains. Every member of the staff we encountered was welcoming and provided exceptional hospitality.
A heartfelt thank you to Ingrid, Jacob, and the entire Blackstone Mountain Lodge team for making our stay so memorable. We couldn’t have asked for a better place to stay and will definitely be back on our next visit to Canmore. Highly recommended!
